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Help Desk Engineer II — Level 2

Bit by Bit Inc. • Posted Jul 15, 2026, 9:15:31 AM PHT

OtherFull-time remoteIntermediateMonday–Friday, 9:00 AM–6:00 PM EST; possible after-hours or on-call supportUS Eastern Time

Job description

Provide Level 2 technical support for users and business clients. Troubleshoot Microsoft 365, Windows, networking and system-related issues, manage support tickets, document solutions and participate in after-hours or on-call support when needed. Application deadline: Leave blank

Compensation

$1,500 – $2,200

Required skills

IT supportHelp deskMicrosoft 365WindowsActive DirectoryAzureNetworkingDNSDHCPTCP/IPPowerShellTicket managementTechnical troubleshooting

Application deadline

Open until filled

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